Yes, we ship all over the world via FedEx or DHL. We charge a flat International Shipping fee of USD 35 to cover the shipping cost.
We ship watches once every week on Mondays from our facility in Bangalore. All India shipments will reach you within 4 business days. International transit times vary between 7-10 business days.
FedEx and DHL for International Deliveries, FedEx and BlueDart for India deliveries.
We always accommodate urgent delivery requests. Call us at +91.998.008.1635 and we'll do our best!
We don't have a store in Bangalore. But for urgent deliveries in Bangalore, we use a reliable runner service for local deliveries. Give us a call at +91.998.008.1635 and we'll set you up as best as we can.
All purchases can be made directly via our website. Our payment provider accepts Visa, Master, RuPay and Amex cards. Amazon Pay and other wallets are also supported. EMI on credit card options are also presented to you at check-out. If you are unable to make an online purchase, our team can help you with NEFT transfer. Contact us via firstname.lastname@example.org
All purchases can be made directly via our website. Our payment provider accepts Visa, Master and Amex cards for International purchases. We present our charges in Indian Rupees, your bank may flag this transaction as they're presented in a foreign currency and require you to validate via text or a call. Once you do, the transaction should go through just fine. Please see this page for detailed notes on International Payments.
Taxes & Duties
All orders for India carry appropriate GST rates, included in the price you pay for the watches and accessories.
For international orders, our invoice value does not include duties that your country may charge for imports. You will need to pay the applicable duties and taxes directly to FedEx at the time of delivery.
Returns & Refunds
Our watches and accessories are produced in small batches, they go through multiple levels of quality checks before we package them for shipping. We are unable to accept a return after the product is delivered to you. In the unlikely event of a defective watch or accessory delivered to you, give us a call and we will arrange for a replacement.
Yes, we understand preferences change over time. If you've ordered your watch and would like to change it to another model in our collection we will accommodate your request as long as the watch is not shipped out. We are unable to offer exchanges and returns after the watch has shipped from our facility in Bangalore.
All watches sold by Bangalore Watch Company™ are guaranteed to be genuine, in new condition, and free from defects.
All watches come with a manufacturer's warranty for a period of 2 years from the date of purchase.
Incidence of defects in new watches is extremely low, there may be occasions in which warranty work becomes necessary.
Please email email@example.com if you have any problems with your watch, and we will arrange for a warranty pickup after initial investigation over the phone. You may be asked to send us photos of defects or the problem, if at all.
Our warranty does not cover material defects arising out of breakages, negligence, or wear and tear. Our warranty does not cover leather goods like straps and accessories.
Our Automatic watches have a service interval of once every four years. After four years of purchase, please contact us via email firstname.lastname@example.org and we'll provide instructions to send the watch to us for service.
Our service center is in Bangalore, India. In the event that your watch needs servicing, contact us via email email@example.com and we'll set you up for a service request.