Our watches are produced in limited numbers, we are not in a position to offer any returns, refunds or cancellations once your orders are placed, and payments are processed.

If you've placed a pre-order we can exchange to another watch in the same collection if stocks are available. 

In the unlikely event that the watch you receive is damaged or isn't the one you ordered, our team can arrange a replacement.

For more questions on returns and refunds, please get in touch with us via hello@bangalorewatchco.in or call our concierge at +91-998-008-1635 from Monday to Saturday between 9:00AM and 6:00PM India time with details of your order, and we will get back to you within 24 hours.